Questions daycare owners ask about enrollment marketing
Straight answers for child care center owners on reviews, tours, waitlists, Google Ads, parent Facebook groups, photo consent, the benchmark data and the free 14-day trial.
How many Google reviews does a child care center need?
More than the centers a parent sees next to you. Across 64,363 listings the median center has 6 reviews and 58.6% have fewer than 10. The 90th percentile is only 42, and just 2.1% of centers have crossed 100. That is a low bar compared with other local services, which means twenty-five honest reviews from current families can put you near the top of your zip code. Scripts and timing are in the reviews guide.
What is a tour request actually worth?
Take your monthly tuition, multiply by the months a family typically stays, and you have the real number. A toddler room at $1,300 a month held for two years is $31,200. Compared with that, a $60 lead is rounding. Owners underspend on marketing because they price a lead against a month of tuition instead of the enrollment. Run your own figures through the calculator.
Why do parents tour three centers and pick the other one?
Usually because the other one answered faster and looked more prepared. Parents shortlist on Google, book the tours that reply the same day, and decide on how the classroom felt and whether their questions about ratios, licensing and staff turnover got straight answers. Losing on tuition is rare. Losing on response time is constant. The tour and tuition guide covers the sequence.
Should I put my prices on the website?
Publish a range, not a rate card. "Infant care from $1,450 per month, toddler from $1,190, part-time schedules available" filters out families who were never going to enroll and stops the phone call that exists only to ask price. Centers that hide tuition entirely get more inquiries and fewer enrollments, which costs the director hours per week.
Can I use photos of the children in my marketing?
Only with written parental consent, per child, and only where your license and your state rules allow it. Get a signed media release at enrollment with clear opt-out, keep a list of the children who are opted out, and treat that list as binding on every post. When in doubt, shoot the room, the materials, the playground, hands and backs of heads. It is safer, and honestly it markets the program better than faces do.
Do Facebook parent groups matter more than ads?
They convert better and they scale worse. A recommendation in a local moms group is the strongest signal a parent gets, and it is free. But you cannot buy it or schedule it. The right approach is to be genuinely present and useful in two or three local groups, follow each group's rules on self-promotion, and use paid Meta ads for reach. Both are covered in the Meta ads guide.
We are full and have a waitlist. Should we stop marketing?
No, and this is the most expensive mistake in the niche. Waitlists decay. Families move, schedules change, and half the list will not answer when a spot opens. Keep the list warm with a monthly note, keep collecting inquiries, and market against your projected openings sixty days out rather than today's roster. When staffing caps you, market for staff with the same tools.
Does having no website really hurt us?
33.2% of child care listings have no website, and those centers carry a median of 2 reviews against 10 for centers that have one. The site is where a parent confirms your license number, your hours, your ratios and your tuition range at 10pm. Without it the parent calls someone else in the morning. See the website guide.
How do parents check whether we are licensed?
Through their state's child care licensing database, most of which are reachable from the federal directory at childcare.gov. Parents look up inspection history and any citations before they tour, so publish your license number on your site and your Google profile, and if you have an old citation, explain it in plain language on your own site rather than letting the state record speak alone.
Is the benchmark data trustworthy?
It is public data collected at scale, so treat it as accurate to a point or two rather than to the decimal. Listings are deduplicated by Google place ID and refreshed monthly. Note that the source categories include a small number of adult and dog day care listings, which we count but which do not move the medians much. The full method is on the about page.
Where does the benchmark data come from?
Public Google Business Profile listings found through Google Maps searches for child care and daycare categories in all 51 states and territories covered. Only public business fields are stored. No reviewer names, no parent details, no children.
What is included in the free 14-day trial?
Any one of the services we run, or a few together: Google Ads, Meta ads, AI search optimization, local SEO and Google Business Profile work, website design, social media management, review generation, missed-call text-back and follow-up, email and SMS campaigns, bookkeeping, and phone appointment setting for tours. Setup, management and reporting are included. If you choose to run ads, the money paid to Google or Meta is yours.
What happens after the 14 days?
You choose. Keep the service at the monthly price quoted before the trial started, move to a different service, or stop. Nothing renews on its own and nothing is billed during the trial.
Do I have to give a credit card?
No. There is no card on file. We ask for access to the accounts involved and about twenty minutes on a setup call, ideally during nap time.
Try any marketing service free for 14 days.
Pick anything we do. We run it for your child care center for two full weeks at no cost, then you decide. No card, no contract, nothing to cancel.
- Google Ads management
- Meta (Facebook and Instagram) ads
- AI search optimization (show up in ChatGPT, Perplexity, Google AI)
- Local SEO and Google Business Profile
- Website design and rebuilds
- Social media management
- Review generation and reputation
- Missed-call text-back and lead follow-up
- Email and SMS campaigns
- Bookkeeping and monthly financials
- Cold-call appointment setting
- Marketing analytics and reporting
Or tell us what you want to try and we will text you back.